Customer Experience

We have a proven track record of success with a wide range of companies. Here's what some of our customers have to say about working with us.

Susan is an expert at messaging and storytelling for companies with complex software and services. She is one of only a few marketers I’ve ever worked with who understands my technology and can write clearly about how it works and its benefits.
— Jeff Jonas, founder of SRD (acquired by IBM), former IBM Fellow
Susan is someone I rely on when faced with sophisticated technologies, messaging challenges, and a need for strategic thinking and content execution. She is also a valuable resource as an acting CMO for an early stage company.
— John Slitz, former CEO of SRD and SpaceCurve, IBM VP
Susan is a quick study. She easily mastered the advantages of our complex security solutions and developed a wide range of content to convey their value propositions to target customers.
— Steven Ringelberg, former COO of Vanguard Integrity Professionals
Susan worked with our big data analytics and cybersecurity software teams to identify key technology and business value propositions, refine messaging and create compelling content.
— Rick Clements, former CMO of Novetta
Susan created a compelling story that helped increase our company valuation. The high profile business press coverage and buzz Spencer Communications created was invaluable.
— John Slitz, CEO of SRD (acquired by IBM)
Susan crafted a story about the benefits of our complex data management technologies that gained the attention of industry analysts, media, thought leaders and target customers.
— Gina Sandon, CMO of Initiate Systems (acquired by IBM)
Susan saved me a lot of time. As acting SVP of Marketing, she devised marketing strategy, led initiatives, managed our junior team, and consistently delivered high quality results.
— Steven Ringelberg, former COO of Vanguard Integrity Professionals
Spencer Communications exceeded our expectations with their hands-on senior team, strategic counsel and efficient and creative approach to our corporate and product PR.
— Rick Clements, former CMO of Novetta
Spencer Communications achieved outstanding press coverage for our Operation Blockbuster initiative.
— Rick Clements, former CMO of Novetta
Spencer Communications’ work with the Wall Street Journal and other broadcast and print outlets resulted in several profiles of me and my company.
— Jeff Jonas founder of SRD (acquired by IBM), former IBM Fellow
Susan helped our thought leaders at Initiate and IBM articulate technical and industry-specific messages for our target audiences. She has deep tech market experience that enables her to enliven otherwise tedious subject matter to make content in articles and white papers appealing to readers.
— Maria Diecidue, former communications director of Initiate Systems, manager at IBM
Susan and her team collaborated well with our branding firm and other marketing partners and provided them with the strategic messaging and content they needed to be successful. SEND 6/6
— Gina Sandon, CMO of Initiate Systems (acquired by IBM)